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Microsoft Copilot vs ChatGPT — which assistant actually wins in 2026?

This is Microsoft's consumer assistant, not GitHub Copilot. Copilot is free, built into Windows, and its paid path — Microsoft 365 Premium at $19.99/mo — bundles Word, Excel, PowerPoint and up to 6 TB of storage. ChatGPT charges $8–$200 for AI alone but lets you pick the model, build custom GPTs and run scheduled agents. Choose Copilot for Office and Windows; choose ChatGPT for control and depth.

§ 01 / VERDICT

Who wins, category by category.

Skip to decision tree →
Category Winner Margin
Free tier · what $0 buys AMicrosoft Copilot Copilot's free tier carries Vision, Voice, Deep Research and Smart mode; ChatGPT Free is capped to limited GPT-5.5 Instant
Cheapest AI subscription · lowest paid rung BChatGPT $8/mo ChatGPT Go against $9.99/mo Microsoft 365 Personal — Microsoft has no AI-only tier below it
Value of the main tier · what ~$20 includes AMicrosoft Copilot $19.99 Premium adds the Office apps and up to 6 TB of storage; $20 ChatGPT Plus is AI and nothing else
Usage ceiling · top individual tier BChatGPT ChatGPT Pro goes to $200/mo for 20× usage and Sol Pro reasoning; Microsoft's consumer ladder stops at $19.99
Model transparency · knowing what answered you BChatGPT ChatGPT names every selectable model; Copilot publishes modes — Smart, Think Deeper, Search — and names a model only once
Windows & Office reach · where it lives AMicrosoft Copilot Taskbar app, Copilot key, wake word, and Copilot inside Word, Excel, PowerPoint, Outlook and OneNote
Custom assistants · build-your-own BChatGPT ChatGPT has the GPT Store; Microsoft retired consumer GPT Builder on July 14, 2024 and never replaced it
Agents & automation · work that runs without you BChatGPT Scheduled tasks, agent mode and a built-in browser on Plus; Copilot's Researcher and Analyst need a $19.99 Premium seat
Video generation · text to video ·Neither OpenAI shut Sora down on April 26, 2026; Copilot's video maker lives in work tenants with Clipchamp enabled
Team seat economics · per user, standalone BChatGPT ChatGPT Business is $20/user annual on its own; the $18 Copilot add-on needs a Microsoft 365 Business plan underneath it
Enterprise identity · SSO, permissions, residency AMicrosoft Copilot Entra ID, Conditional Access and permission-trimmed grounding come free with the tenant you already run
Developer access · calling it from code BChatGPT OpenAI sells the same model family per token; consumer Copilot has no API at all
Best overall ·Depends See the decision tree below
CHOOSE A · MICROSOFT COPILOT

If your work already lives in Windows and Office.

  • One subscription — $19.99/mo Microsoft 365 Premium covers Copilot, the desktop Office apps and up to 6 TB of storage, so the AI is effectively bundled rather than billed
  • Inside the documents — Copilot works in Word, Excel, PowerPoint, Outlook and OneNote instead of asking you to paste content into a chat window
  • Screen awareness — Copilot Vision reads what is on your Windows screen or in Edge and answers about it, which ChatGPT has no desktop equivalent for
  • Entra ID — on the work plans, answers are permission-trimmed against the identity and Conditional Access rules your tenant already enforces
  • Data residency — Microsoft 365 Copilot is an EU Data Boundary service with Advanced Data Residency and in-country processing options
  • Free tier that does the job — Vision, Voice, Deep Research and Smart mode are all reachable at $0 without a card
CHOOSE B · CHATGPT

If you want to know which model you are talking to.

  • Named models — you pick GPT-5.5 Instant, GPT-5.6 Sol, Sol Pro or Thinking Mini; Copilot gives you modes and does not say what is behind them
  • A real ladder — $8 Go, $20 Plus, $100 or $200 Pro, so heavy users can buy 20× usage instead of hitting a wall
  • Custom GPTs — discover, build and share assistants in the GPT Store, a category Microsoft abandoned for consumers in 2024
  • Automation — scheduled tasks, agent mode, projects and a built-in browser ship on Plus rather than on a business SKU
  • Published context windows — 27K to 128K instant and 256K to 400K reasoning, stated per plan; Microsoft publishes none for consumer Copilot
  • An API — the same model family is available per token, so a prototype can graduate out of the chat box
§ 02 / PRICING

What it actually costs.

Cost calculator →
Aspect Microsoft Copilot ChatGPT
Free tierWhat $0 gets you verified Jul 27 $0 · Microsoft Copilot Open copilot.microsoft.com with a Microsoft account: Smart mode, Copilot Vision, Copilot Voice, Copilot Search, Deep Research and image creation, with personalised ads on by default A wins $0 · ChatGPT Free Limited access to GPT-5.5 Instant, limited messages, uploads, image generation, deep research and memory; 27K instant context
Cheapest paid rungLowest price with more headroom verified Jul 27 $9.99/mo · Microsoft 365 Personal $99.99/yr, one person, 1 TB. Buys "select Copilot features" with higher limits than free — Microsoft sells no AI-only consumer plan at any price $8/mo · ChatGPT Go More GPT-5.5 Instant, more messages, uploads and image creation, longer memory, 54K instant context. Ad-supported in the US B wins
Main paid tierWhere most people land verified Jul 27 $19.99/mo · Microsoft 365 Premium $199.99/yr. Extensive Copilot in Word, Excel, PowerPoint, Outlook and OneNote, the Researcher and Analyst agents, AI image creation and up to 6 TB. Covers 1–6 people, but the AI features apply to the subscription owner only $20/mo · ChatGPT Plus GPT-5.6 reasoning, expanded messages and uploads, projects, scheduled tasks, custom GPTs, expanded Deep Research, 54K instant / 256K reasoning context. No apps, no storage
Top individual tierHeaviest single-user usage verified Jul 27 ✗ Nothing above $19.99 Premium is the consumer ceiling. Copilot Pro, the old standalone AI subscription, is no longer sold and its remaining subscriptions end on August 1, 2026 — its features were folded into Premium $200/mo · ChatGPT Pro 20× Plus usage, GPT-5.6 Sol Pro reasoning, 128K instant / 400K reasoning context, unlimited image creation. A $100 tier gives 5× instead of 20× B wins
Team seatPer user, small business verified Jul 27 $18/user/mo · Copilot add-on Annual promotional price between July 1 and September 30, 2026; regular annual price is $21.00 and monthly is $25.20. It attaches to an existing Microsoft 365 Business plan — bundled, that is $23.50/user/mo annual for Business Standard with Copilot $20/user/mo · ChatGPT Business Billed annually, $25/user/mo on monthly billing, minimum two seats. Standalone — nothing else has to be licensed underneath it B wins
EnterpriseLarge-org licensing verified Jul 27 $39–$60 + $30/user/mo Microsoft 365 E3 is $39.00 and E5 is $60.00 per user/month paid yearly; the Copilot add-on is a further $30.00. E7 at $99.00 includes Copilot outright Custom · ChatGPT Enterprise Contact sales. Adds SCIM, Enterprise Key Management, role-based access, IP allowlisting and data residency in ten regions
What the money actually buysBundle vs pure AI verified Jul 27 AI bundled with Office Every consumer Copilot tier is really a Microsoft 365 subscription — apps and storage first, AI as an entitlement on top. Good value if you needed Office anyway, dead weight if you did not AI sold on its own Go, Plus and Pro price model access directly, so the whole bill is the assistant. Cleaner to compare, but you are paying for nothing else
Programmatic accessCalling it from your own code verified Jul 27 ✗ No consumer API Microsoft 365 Copilot exposes Chat and Retrieval APIs under the Microsoft Graph /copilot/ namespace, but they are delegated through Entra ID and require a work tenant. Nothing addresses copilot.microsoft.com ✓ OpenAI API The same GPT-5.x family is sold per token and billed separately from any ChatGPT subscription — model our rates in the LLM API calculator B wins
§ 03 / FEATURES

Feature-by-feature, side by side.

Download CSV →
Capability Microsoft Copilot ChatGPT
Which product this is Consumer assistant at copilot.microsoft.com — not GitHub Copilot Consumer assistant at chatgpt.com
Free tier ✓ Full assistant, no card ✓ Limited GPT-5.5 Instant
Windows integration ✓ Native — taskbar app, Copilot key, Hey Copilot wake word ✓ Desktop app for Windows and macOS
Word / Excel / PowerPoint / Outlook ✓ Native inside the apps, on a Microsoft 365 subscription ~ Excel, PowerPoint and Google Sheets extensions
Screen awareness ✓ Copilot Vision reads your screen on Windows and Edge ~ Voice with video on mobile only
Voice ✓ Copilot Voice, 50+ languages, Mico avatar ✓ Voice, expanded on paid tiers
Image generation ✓ Copilot Imagine ✓ Image generation, with Thinking on paid tiers
Video generation ~ Microsoft 365 Copilot Create via Clipchamp — work tenants only ✗ Sora was discontinued on April 26, 2026
Web search ✓ Copilot Search with citations ✓ Search plus a built-in browser
Deep research ✓ Deep Research ✓ Deep research, limited on Free and Go
File uploads ✓ Documents and images ✓ File uploads, limited on Free
Connectors to your own data ✓ Copilot Connectors — OneDrive, Outlook, Gmail ✓ Connectors and apps for internal tools
Memory ✓ Personalisation and memory, user-editable ✓ Memory, past chats and memory sources by tier
Scheduled tasks ✓ Scheduled tasks on Plus and above
Agents that run multi-step work ~ Researcher and Analyst, on Microsoft 365 Premium ✓ Agent mode, workspace agents, projects, Sites
Custom assistants (consumer) ✗ GPT Builder retired July 14, 2024 ✓ GPT Store — discover, create and share GPTs
Agent builder (business) ✓ Copilot Studio, tenant-aware agents ~ Workspace agents on Business and Enterprise
Group / shared sessions ✓ Copilot Groups ✓ Shared projects on Business and above
Model choice ✗ Modes, not models — Quick response, Think Deeper, Study and learn, Smart, Search ✓ GPT-5.5 Instant, GPT-5.6 Sol, Sol Pro, Thinking Mini, legacy
Model disclosure ~ Smart mode is stated to run on GPT-5; Think Deeper says only the latest reasoning models from OpenAI ✓ Every selectable model is named on the plan page
Model supply OpenAI plus Microsoft's own MAI models — the mix is undisclosed OpenAI models only
Context window published ✗ Not published for consumer Copilot ✓ 27K–128K instant / 256K–400K reasoning by plan
Mobile apps ✓ iOS, Android ✓ iOS, Android
Desktop apps ✓ Windows, macOS ✓ Windows, macOS
Enterprise identity ✓ Entra ID, Conditional Access, permission-trimmed grounding ✓ SAML SSO and SCIM on Business / Enterprise
Data residency ✓ EU Data Boundary, Advanced Data Residency, in-country processing ✓ Ten regions on Enterprise — US, EU, UK, JP, CA, KR, SG, IN, AU, UAE
Training opt-out ✓ Privacy → Training on conversation activity ✓ Opt-out on every consumer plan
Ads ~ Personalised ads, switchable in settings ~ Free and Go carry ads; Plus and Pro do not
API ✗ No consumer API; work-tenant Graph endpoints only ✓ OpenAI API, per token
Scored by a neutral leaderboard ✗ Not scored as an entity anywhere ~ The underlying GPT-5.x models are scored; the product is not
§ 04 / BENCHMARKS

Why there's no chart here.

!
No neutral benchmark covers this pair. Microsoft does not name the model behind consumer Copilot. Its support page lists modes, not models: Smart is stated to run on GPT-5, Think Deeper says only the latest reasoning models from OpenAI, and an undisclosed share of traffic is routed to Microsoft's own MAI models. Where Microsoft does disclose — the work-focused Microsoft 365 Copilot — the preferred model since July 9, 2026 is GPT-5.6, the same family ChatGPT runs, so honest bars would be identical. llm-stats and Artificial Analysis score models and coding agents, not routers, and vendor-published figures don't qualify.
§ 05 / DEEP DIVE

What each does best.

Brand hubs →
A · MICROSOFT

Microsoft Copilot

The assistant you don't install — free on the web, wired into Windows, and sold to consumers only as part of a Microsoft 365 subscription.

Strengths

  • Distribution — a taskbar app, a dedicated keyboard key and a wake word mean Copilot is already there on a Windows machine, with nothing to sign up for
  • Office-native — on Microsoft 365 it drafts in Word, analyses in Excel, builds decks in PowerPoint and triages Outlook rather than making you paste content into a chat
  • Copilot Vision — it can look at what is on your screen or in your browser and answer about it, a capability ChatGPT has no desktop equivalent for
  • Bundle economics — Microsoft 365 Premium is $19.99/mo for AI plus the full desktop app suite and up to 6 TB of storage, which undercuts paying for both separately
  • Tenant-grade governance — the work product inherits Entra ID, Conditional Access, sensitivity labels and permission-trimmed grounding from infrastructure you already run
  • Residency depth — Microsoft 365 Copilot is an EU Data Boundary service with Advanced Data Residency and in-country processing options

Weaknesses

  • You cannot choose the model, and Microsoft does not say which one answered — Smart mode is documented as GPT-5, Think Deeper only as the latest reasoning models from OpenAI
  • No context window is published for consumer Copilot, so there is no way to plan a long document or a long thread against a known limit
  • The consumer paid ladder ends at $19.99 — Copilot Pro is gone, its remaining subscriptions end on August 1, 2026, and there is no high-usage tier to move up to
  • On Premium and Family the AI features cover the subscription owner only, even though the plan seats up to six people
  • Consumer custom assistants were killed off with GPT Builder on July 14, 2024 and Microsoft moved that work to commercial Copilot Studio
  • The free tier serves personalised ads by default, and opting out of model training does not stop conversation data being used for advertising

Best for

  • Windows users who want a capable assistant without another subscription
  • Households already paying for Microsoft 365 who want the AI included
  • Teams whose documents and mail already sit in a Microsoft tenant
  • Regulated organisations that need EU Data Boundary or in-country processing
  • Anyone who wants an assistant that can see their screen
B · OPENAI

ChatGPT

The assistant sold as itself — a four-rung price ladder, named models, published context windows and an API underneath it.

Strengths

  • Named models — GPT-5.5 Instant, GPT-5.6 Sol, Sol Pro and Thinking Mini are listed per plan, so you know what you bought and what answered
  • A price ladder — $0, $8, $20, $100 and $200 rungs let usage scale with spend instead of stopping at one consumer tier
  • Published limits — 27K to 128K instant context and 256K to 400K reasoning context are stated per plan, which makes long work plannable
  • The GPT Store — building and sharing custom assistants is a first-class consumer feature, not a business-only capability
  • Automation on the consumer plan — scheduled tasks, agent mode, projects and a built-in browser ship at $20 rather than on a seat licence
  • An API — the same model family is sold per token, so a prototype built in chat can graduate into a product

Weaknesses

  • No native operating-system presence — it is an app you install, not a key on the keyboard
  • No first-party editing inside Word, Excel, PowerPoint or Outlook; the Office story is extensions rather than in-document authoring
  • Video generation is gone: OpenAI discontinued the Sora app on April 26, 2026 and the Sora API follows on September 24, 2026
  • The Free and Go tiers are ad-supported in the US, and going ad-free means paying $20
  • You are buying AI only — no document storage, no desktop app suite, no mail
  • Enterprise governance means adopting another identity and compliance surface next to the one you already administer

Best for

  • People who want to choose and compare models rather than trust a router
  • Heavy users who need 20× headroom rather than one flat consumer tier
  • Builders who want custom GPTs, scheduled tasks or agent runs
  • Developers who will move the same models onto an API
  • Anyone outside the Microsoft 365 ecosystem
§ 06 / SCENARIOS

Picked by scenario.

More scenarios →
01

You already pay for Microsoft 365 and want AI

Your household or business is on a Microsoft 365 subscription for Word, Excel and the storage, and you are wondering whether to add a $20 ChatGPT Plus seat on top.

Reasoning: Moving from Microsoft 365 Personal at $9.99 to Premium at $19.99 costs $10/mo and puts Copilot inside the documents you already work in, plus the Researcher and Analyst agents. Adding ChatGPT Plus instead costs $20/mo and leaves the AI outside your files. If your work is mostly drafting, spreadsheets and mail, the upgrade is the cheaper and better-placed option. Check one thing first: on Premium the AI features cover the subscription owner only, so a six-person household still gets one Copilot.

Picked
Microsoft Copilot
Runner-up: ChatGPT Plus if the person who needs the AI is not the subscription owner
02

You want to know which model answered you

You are comparing outputs across tools, or you need to be able to tell a client which model produced a piece of work.

Reasoning: ChatGPT names every model on the plan page and lets you switch between them per message. Consumer Copilot exposes modes rather than models: Microsoft's support page documents Smart as running on GPT-5 and describes Think Deeper only as the latest reasoning models from OpenAI, and its own GPT-5 article carries a note that Copilot has since been upgraded to newer, unnamed models. An undisclosed share of traffic also goes to Microsoft's in-house MAI models. If provenance matters, only one of these can give it to you.

Picked
ChatGPT
Runner-up: Microsoft 365 Copilot, which does disclose — GPT-5.6 became its preferred model on July 9, 2026
03

Windows user who wants an assistant for free

You are not going to pay anything, and you mostly want quick answers, help with what is on screen, and the occasional image.

Reasoning: Copilot's free tier is unusually complete: Smart mode, Copilot Vision on the screen, Copilot Voice, Copilot Search with citations, Deep Research and image creation, reachable from the taskbar without installing anything. ChatGPT Free is limited on almost every axis — limited GPT-5.5 Instant, limited messages, uploads, image generation and deep research, and a 27K context. The trade is ads and no model choice.

Picked
Microsoft Copilot
Runner-up: ChatGPT Free if you want to sample the GPT-5.6 ladder before paying
04

Solo consultant who keeps hitting usage caps

You run long research sessions and document work most days, and your current assistant stops you before the day does.

Reasoning: ChatGPT publishes a route out: $20 Plus, $100 Pro for 5× usage, $200 Pro for 20×, plus a 400K reasoning context at the top. Microsoft's consumer ladder ends at $19.99 Premium with no higher rung, and the old standalone Copilot Pro is no longer sold — remaining subscriptions end on August 1, 2026. If your bottleneck is volume, only one vendor sells you more of it.

Picked
ChatGPT
Runner-up: A Microsoft 365 Copilot business seat, if you can justify a work tenant
05

Eight-person company deciding on one assistant

Finance wants the monthly number and IT wants SSO, and nobody wants to run two identity systems.

Reasoning: ChatGPT Business is $20/user/mo annual standalone — $160/mo for eight seats, with SAML SSO and a two-seat minimum. The Microsoft 365 Copilot add-on is $18/user/mo annual on the promotional price running to September 30, 2026 ($21 regular, $25.20 monthly), but it only attaches to an existing Microsoft 365 Business plan, so the true figure is the add-on plus the base licence. If you already pay for Microsoft 365, Copilot is the cheaper marginal add and inherits Entra ID for free. If you do not, ChatGPT is cheaper all-in.

Picked
ChatGPT
Runner-up: Microsoft 365 Copilot if the company is already licensed for Microsoft 365
06

You landed here looking for the coding tool

You searched Copilot vs ChatGPT because you want to know which one writes better code in your editor.

Reasoning: This page compares the consumer Microsoft Copilot assistant, not GitHub Copilot, which is a separate Microsoft product with its own plans and its own editor integration. Between the two assistants here, ChatGPT is the one with a coding story attached — Codex access is listed on every plan, limited on Free and Go, expanded on Plus and maximum on Pro. Consumer Copilot has no equivalent; Microsoft's coding tool is sold separately. But if you want an AI that edits a real repository, neither chat assistant is the right instrument — compare coding agents instead.

Picked
ChatGPT
Runner-up: Neither — see the Claude Code vs Cursor comparison for actual coding tools

Frequently asked.

Common questions about this comparison, with sources where they matter.

Q · 01 Is this GitHub Copilot? +
No — and this is the single most common mix-up in this search. Microsoft Copilot is the consumer assistant at copilot.microsoft.com, built into Windows and the Microsoft 365 apps. GitHub Copilot is a separate Microsoft product that writes code inside an editor, with its own plans and its own licensing. They share a name and almost nothing else. If you came here to pick a coding tool, this page will not answer that question — start with Claude Code vs Cursor instead. A third thing called Copilot also exists: Microsoft 365 Copilot, the work-tenant product sold per seat, which is related to the consumer assistant but priced and governed separately.
Q · 02 Which is smarter — and why is there no benchmark chart on this page? +
Because an honest one cannot be built, and a dishonest one is worse than none. Microsoft does not disclose what runs consumer Copilot: its support page documents modes — Quick response, Think Deeper, Study and learn, Smart, Search — and names a model exactly once, saying Smart mode runs on GPT-5. Think Deeper is described only as using the latest reasoning models from OpenAI. Microsoft's own article about GPT-5 in Copilot now carries a note that it has since been upgraded to newer models, without naming them, on top of real-time model routing. An undisclosed share of Copilot traffic also goes to Microsoft's in-house MAI models. Where Microsoft does disclose — the work-focused Microsoft 365 Copilot — GPT-5.6 became the preferred model on July 9, 2026, which is the same family ChatGPT runs, so a fair chart would show two identical bars. No neutral leaderboard scores Microsoft Copilot as an entity: llm-stats and Artificial Analysis score models and coding agents, not routers. The Copilot-vs-ChatGPT scores circulating online come from content farms with no stated provenance, and we will not republish them.
Q · 03 Which is cheaper? +
It depends what you are buying. For AI alone, ChatGPT is cheaper at the bottom: $8/mo Go against Microsoft's cheapest AI-bearing consumer plan, Microsoft 365 Personal at $9.99/mo. Around $20 the answer flips — $19.99 Microsoft 365 Premium includes the desktop Office apps and up to 6 TB of storage alongside Copilot, while $20 ChatGPT Plus is AI only. Above that, only ChatGPT sells more: $100 and $200 Pro tiers, where Microsoft's consumer ladder simply stops. For teams, ChatGPT Business is $20/user/mo annual standalone, while the $18/user/mo Copilot add-on (promotional through September 30, 2026; $21 regular) requires an existing Microsoft 365 Business plan underneath. If you need per-token costs rather than subscriptions, use our LLM API cost calculator.
Q · 04 What happened to Copilot Pro? +
Microsoft withdrew it. Copilot Pro, the standalone consumer AI subscription, is no longer available for purchase, and existing subscriptions run only until support ends on August 1, 2026. Its features were folded into Microsoft 365 Premium at $19.99/mo, which bundles them with the full desktop Office apps and up to 6 TB of storage. The practical effect is that Microsoft no longer sells consumers an AI-only plan at any price — every paid Copilot tier is a Microsoft 365 subscription with AI attached.
Q · 05 Can either one generate video? +
Effectively neither, at consumer level. OpenAI discontinued Sora: the app and web experience closed on April 26, 2026 and the API follows on September 24, 2026, so there is no video generation in any ChatGPT plan. Microsoft does have AI video creation, but it lives in the Microsoft 365 Copilot app's Create experience and routes through Clipchamp, which an administrator has to enable — it is a work-tenant feature, not something you get at copilot.microsoft.com. Both still generate images: Copilot Imagine on one side, image generation with Thinking on the other.
Q · 06 Does either train on my conversations? +
Both do by default on consumer plans, and both let you turn it off. In Copilot the control is under your profile, Privacy > Training on conversation activity; Microsoft notes that opting out does not exclude your conversations from general product improvement, advertising, safety, security or compliance uses. ChatGPT lists an opt-out on Free, Go, Plus and Pro alike, and its Business and Enterprise plans do not train on workspace data at all. Copilot's work product is governed by your Microsoft 365 tenant terms rather than the consumer settings. Confirm the current wording on each vendor's privacy page before rolling either out — these policies move.
Q · 07 Should I use both? +
That is a defensible answer and costs less than it looks. Consumer Copilot is free, so if you already run Windows you have it whether you use it or not — keep it for screen-aware questions, in-document work if you hold a Microsoft 365 subscription, and quick lookups. Pay for ChatGPT where its advantages are structural rather than cosmetic: model choice, published context windows, custom GPTs, scheduled tasks and the API. The combination that wastes money is paying for both Microsoft 365 Premium and ChatGPT Plus while only using one of them for real work — pick which one holds your documents first, then decide.